Shipping Policy
Effective Date: July 23, 2026
Shipping Policy
Thank you for shopping with ObongInc, operated by Unique Ash Catchers Stick Holders.
We create high-quality 3D-printed incense stick holders and carefully prepare each order before shipping.
Order Processing
Orders are normally processed within:
Standard products: 1–3 business days
Custom or made-to-order products: 3–7 business days
Processing time does not include shipping time.
Shipping Times
Estimated delivery times:
United States:
3–7 business days after processing
International Orders:
Delivery times vary depending on location and shipping carrier.
Shipping times are estimates and may be affected by holidays, weather, or carrier delays.
Tracking Information
A tracking number will be provided by email when your order ships.
Incorrect Addresses
Please verify your shipping address before completing your order. We are not responsible for delays caused by incorrect shipping information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us:
Email:
support@obonginc2021.com
We will work with you to resolve the issue.

