Shipping Policy

Effective Date: July 23, 2026

Shipping Policy

Thank you for shopping with ObongInc, operated by Unique Ash Catchers Stick Holders.

We create high-quality 3D-printed incense stick holders and carefully prepare each order before shipping.

Order Processing

Orders are normally processed within:

  • Standard products: 1–3 business days

  • Custom or made-to-order products: 3–7 business days

Processing time does not include shipping time.

Shipping Times

Estimated delivery times:

United States:
3–7 business days after processing

International Orders:
Delivery times vary depending on location and shipping carrier.

Shipping times are estimates and may be affected by holidays, weather, or carrier delays.

Tracking Information

A tracking number will be provided by email when your order ships.

Incorrect Addresses

Please verify your shipping address before completing your order. We are not responsible for delays caused by incorrect shipping information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us:

Email:
support@obonginc2021.com

We will work with you to resolve the issue.